Not what I thought
This band was not described well. Thinking I had ordered a tough band for leg side steps, this is huge! I sent an email requesting an exchange and never heard back on how to return & exchange this. Rip off!
SMAI USA
Hi Joanne,
Thanks for your review, and I'm sorry to hear you had a poor experience. I can see our team responded on 22nd December with details on how to process a return. Could you check for the message, perhaps in your spam email? If you do still wish to process an exchange, please email us on hello@smai.com and mention this message, I will still honour the return. Regards, Patrick.